Knowledge base

Recent articles

• How do I amend a monthly contribution?

  We need to receive the instruction to amend the direct debit 10 working days...

• How do I setup a monthly contribution?

  We need to receive the instruction to setup the direct debit 10 working days...

• How do I cancel my monthly contributions

  We need to receive the instruction to cancel the direct debit 10 working day...

• Direct Debit information for collections and timescales

  Please note that if the next collection is due within the next 10 working da...

• How are my withdrawals processed/priced?

  How are my withdrawals processed/priced? Any withdrawal (redemption) instru...

• How do I switch funds?

  How do I switch funds? Once you've logged in: Click View Account on t...