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Digital Investor Help
My Account
How do I change my email address?
Forgotten your security questions?
Why am I having trouble logging in?
'My total valuation' - what does this include?
Forgotten your Username?
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Valuations
Where can I find fund prices?
Why is there an asterisk displayed against my investment?
Can I view my joint holdings?
Personal Details
Updating your personal details
Unable to update my address online?
Unable to update my telephone number?
How do I update my telephone number?
How do I update my address?
Registration
What information do I need to register?
How do I register for Jupiter Investor My Account service?
Can I use a PO BOX address as my registered address?
Once registered, can I access my account instantly?
Can I register for an account if I live abroad?
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Documents
What documents can I view online?
Dealing
How do I cancel my monthly contributions
How do I amend a monthly contribution?
How do I top up my investment
How do I switch funds?
How can I make a withdrawal?
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Contact us
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